Aged Care Complaints Brochure

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Www.agedcarecomplaints.gov.au

Complaints Aged Care Complaints Commissioner – Complaint Handling ToolkitTemplate Collection: Compliments and Complaints Form / Brochure. This document can be used or adapted by service providers to promote their compliments and complaints policy and provide an easy, accessible way for people to .

Author: Matthias Schmidt
Created Date: 01/22/2018 20:39:00
Company: Dept Health And Ageing
Last modified by: Dale Desma

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My Aged Care Guide To Making A Complaint (PDF)

Service My Aged Care guide to making a complaint (PDF) There are different ways to make a complaint, depending on what the issue is. You have the right to raise your concerns about the information, service or care you receive from My Aged Care, your assessor or service provider.

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What Can The Aged Care Complaints I Have A Concern

Website Aged Care Complaints Commissioner GPO Box 9848 (In your capital city) Website agedcarecomplaints.gov.au For more information about aged care The My Aged Care website and national contact centre have been established by the Australian DL Brochure - …

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Brochure Aged Care Quality And Safety Commission

Storyboards Brochure, Guides, The Storyboards and User Guides for this series are combined into one resource. To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels

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My Aged Care Brochure English (PDF) My Aged Care

About My Aged Care - Brochure - English (PDF) It's never too early to talk about getting some extra help. Knowing what aged care services are available before you need them will help prepare you to make decisions about your future. Read more in the My Aged Care brochure (English).

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Making A Complaint Aged Care Quality And Safety …

800 951 822Quality You can also give us feedback about the quality of care and services you have received, to inform an audit or quality review of an aged care service. This information helps the Commission in accrediting, assessing and monitoring Australian Government funded aged care services against quality standards. Call us on 1800 951 822 (free call) and

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Jewish Home For The Aged Of Los Angeles Records

Jewish The Jewish Home for the Aged of Los Angeles records consist of meeting minutes, memorandums, reports, brochures, and newsletters produced and collected by this organization. The Jewish Home for the Aged was originally located in …

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5 Best Aged Care Homes In Los Angeles 磊

Hills Los Angeles’s Best Aged Care Homes: . The top rated Aged Care Homes in Los Angeles are: Woodland Hills Retirement Home – offers a warm and safe environment for the seniors Belmont Village Senior Living Westwood – offers the balance of active living and comfort Hollywood Hills – creates an environment of security and compassion for peace of mind in their community

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Brochures & Posters – Advocare

Advocare Steps to Enter an Aged Care Home. Charter of Aged Care Rights. APEA: WA Elder Abuse Protocol. Brochures. Advocare – Caring For Your Assets As You Age. Advocare – Elder Abuse Self Assessment Tool. Advocare – Preventing Financial Abuse. Family Agreements Guide – Knowing Your Rights and Responsibilities. Find the help you need with My Aged

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Aged Care Complaints Commissioner Brochure

Becomes Laundry is the aged care complaints commissioner brochure. When reaching becomes difficult, a step stool becomes a necessity to allow individuals to reach things with ease. Any form of family violence is unacceptable. Blue Care Tailor Made guides the way we work with you in choosing the services that suit your needs and goals. To raise any aged

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Brochures Elder Rights Advocacy

Download Download the Aged Care Navigator Brochure Community Visitors Scheme (Volunteers) If you live in rural or regional Victoria and access home care services or live in residential aged care, discover how you can connect with a like-minded visitor through our CVS service.

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Guidelines For The Aged Care Complaints Scheme

Guidelines Guidelines for the Aged Care Complaints Scheme Version: 3.0 Date issued: July 2015 Acronyms and Glossary . Guidelines for the Aged Care Complaints Scheme Version: 3.0 Date issued: July 2015 Acronyms and Glossary ) services. Commonwealth . services). Aged Care .

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Resources My Aged Care

(02) 6269 1025Download Hard copies of the booklets, brochures, posters and magnets are available from National Mailing and Marketing by emailing: [email protected] or phoning (02) 6269 1025. Download in new window. Booklet: Charter of Aged Care Rights (PDF) Download in new window.

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Making A Complaint About Aged Care Services My Aged Care

800 200 422Post Phone: 1800 200 422. Online: Contact us tool. Fax: 1800 728 174. Post: My Aged Care Complaints, PO Box 1237, Runaway Bay, QLD 4216. For complaints sent online, by fax or post, you should receive an acknowledgement from My Aged Care within 10 business days, along with your complaint reference number.

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The Aged Care Complaints Scheme And The Commonwealth …

800 550 552Calls Contact the Aged Care Complaints Scheme Phone 1800 550 552* Write Aged Care Complaints Scheme Department of Social Services GPO Box 9820 In your capital city Online agedcarecomplaints. govspace.gov.au All information in this publication is correct as at June 2014. DSS12871.1402 June 2014 * 1800 calls are free from fixed lines; however calls

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Frequently Asked Questions

What is the aged care complaint service?

We provide a free service for anyone to raise a concern or make a complaint about the quality of care or services provided to people receiving Australian Government funded aged care. This may be aged care services people are receiving for help in their home or in an aged care home, including:

How can i provide feedback on an aged care service?

This information helps the Commission in accrediting, assessing and monitoring Australian Government funded aged care services against quality standards. Call us on 1800 951 822 (free call) and ask to provide feedback on an aged care service.

What should i do if i have concerns about aged care?

If you have concerns about any aspect of your aged care experience (or a loved one's), it’s important you raise them. There are different ways to make a complaint, depending on what your concern is. How do I make a complaint?

Where can i find information about aged care services?

Agedcare Alternatives is a free information service that helps older people, their carers and families, to find and understand information about aged care services. Located in Highgate, it offers personalised, face-to-face consultation or help over the phone or via email. www.agedcarealternatives.net.au

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